Absolutely not. Our system syncs directly with your booking calendar (via iCal link). We strategically schedule all our technical visits during turnover windows (between check-out and check-in), guaranteeing zero interruptions for your guests.

If we find an issue that requires specialized intervention (such as HVAC or major plumbing problems), you will immediately receive a photographic report along with a flat-rate quote. We handle the logistics of coordinating with licensed technicians. No extraordinary work is executed or billed without your prior digital approval.

No. We believe in earning your business month by month. All our subscriptions are on an auto-renewing, month-to-month basis. You can cancel or adjust your plan at any time through your client portal with a 15-day notice prior to the next billing cycle, with no lock-in penalties or hidden fees.

The Premium Plan includes labor at no extra cost for a specific list of minor, immediate maintenance tasks (such as lubricating hinges, tightening screws, minor aesthetic touch-ups, and replacing batteries or light bulbs). Complex breakdowns or tasks outside this specific list are quoted separately.

We adapt to your current infrastructure. Upon subscribing, you provide us with access instructions via your smart lock (Yale, August, Kwikset) or lockbox. All our personnel are insured, and every visit is logged in a digital registry for your total control and peace of mind.

You can cancel your plan at any time, 100% online, with no cancellation fees. Click here to manage your payments or cancel your account

We are here for you! Contact our support team anytime at support@vigologisticsllc.com and we will assist you right away.